A huge congratulations to Andrew Hancox, VNA and Warehouse Manager, for winning the 2024 Annual Inspire Award.
Andrew’s commitment to innovation was clearly demonstrated and recognised when he oversaw the management of VNA machine issues for a customer. His quick thinking, experience, and handling of the situiation not only resolved the issue but also kept the customer extremely happy.
He commented:
“This was a great surprise. It was an honour to receive this award and greatly appreciated. I would like to add that all in the Technical Support Team are a part of this, as we work together as a great team. We’re massively supported and encouraged by our Manager, Mark Worth. Thanks Mark.”
This exceptional customer service reflects Andrew’s dedication to providing the best solutions and maintaining strong customer relationships.
Pete Jones, Group Managing Director, said:
“I am absolutely delighted to congratulate Andrew for this Inspire Award. His commitment to delivering success for all of our customers is extremely commendable, and it is fantastic to see him being recognised for this. His knowledge and skillset meant that following a customer highlighting some issues with their VNA trucks, the problem was dealt with in a timely manner to avoid any further disruption for the customer”.
Congratulations, Andrew, on this well deserved recognition! Your commitment and dedication continues to inspire us all and make a difference every day.