Repairs and Maintenance
Peace-of-mind with a repairs and maintenance plan from Briggs Equipment
Whether you need repairs and maintenance services for a single forklift or hundreds of machines across multiple sites, Briggs has the expertise and experience to offer unrivalled engineering services with flexible service plans tailored to your requirements. We have strategic workshops across the UK and over 600 field-based engineers to ensure quick responses to breakdowns. If you need a LOLER inspection, repairs and maintenance services, think Briggs.
- Quick response times nationwide
- 98% Fleet uptime for our customers
- 96% First time fix on breakdowns (VOR)
- 24/7 Emergency call out service
- 55,000+ Units maintained nationwide in the UK and Ireland
- 600+ Field based engineers throughout the UK and Ireland
Flexible Repairs and Maintenance Plans For Industrial Equipment
Pay as you go or all-in maintenance, there's a plan to suit your budget
Keep your operations running smoothly with our repair and maintenance services. We offer flexible plans to suit every budget, from one-off repairs on a pay as you go basis to 12 month payment plans and 3 month review schedules. Unplanned breakdowns can halt productivity and drive up costs, but with a Briggs repairs and maintenance plan, you’ll benefit from a nationwide team of skilled engineers and rapid responses, ensuring minimal downtime and maximum efficiency.
With this pay as you go contract, we will contact you to arrange a convenient time for us to service your fleet. We will provide expert advice and agree a preventative maintenance schedule for each item of equipment then proactively plan these services throughout the year to ensure your fleet keeps moving. The added benefit of the agreement is that you can review at any time with no extra costs.
To help remove the fluctuation in your invoicing, this contract offers you a payment plan spread over a 12 month period. Take the total cost of your preventative maintenance as agreed with our Sales Executive then split this into 12 monthly payments for a simple solution.
Just like a typical utility bill, this service solution gives you the “flex” in your monthly servicing rates. A calculation is made on the servicing fee of your fleet which is reviewed every 3 months in a scheduled open book review meeting. This option puts you in control of your finances at all stages, having the visibility and flexibility of your service options with Briggs.
Transfer the responsibility to Briggs with fixed price maintenance. With All-in Maintenance (AIM) we take full responsibility for scheduling and planning your servicing and repairs for each piece of equipment at a set monthly rate. This ensures that all legal obligations are adhered to and equipment is operating safely for maximum productivity.
There is no contract, just straight forward support. If you need assistance from time to time with a part or service repair that is too big to handle in-house, Briggs can help.
We manage our service and commercial operations from our National Service Centre in Cannock, Staffordshire, with regional depots across the UK. With helpful, knowledgeable people, we give you outstanding levels of customer service.
national service coverage
An enhanced engineering solution
With one of the UK’s largest mobile engineering workforces, over 600 engineers, we have the resource to meet your servicing needs, whatever your size of fleet or application.
What Equipment Can Briggs Service?
From forklifts to agricultural equipment, we've got you covered
We service everything from materials handling equipment to access equipment, plant machinery, industrial floor cleaning machines, agricultural machinery and a wide range of specialist vehicles. Briggs Equipment engineers have the expertise and experience to provide a complete engineering solution.
We can service all types of forklift including counterbalance forklifts, sideloaders, VNA forklifts, multidirectional forklifts and trucks designed for rough terrain.
Boom lifts (cherry pickers), scissor lifts, compact crawlers, vertical mast lifts and low-level access platforms. Whatever form of MEWP your business uses, we can support with repairs and maintenance services.
We understand that warehouses rely on other forms of specialist warehouse equipment as much as they do forklifts and access equipment. That’s why we also have the ability to service doc levellers, racking, lifting tables, and loading ramps.
Keeping your premises clean plays an important part in keeping your machinery in good condition. Sweepers and scrubber-dryers remove dirt and debris, which could damge or clog other machinery. With the sweepers and scrubber-dryers gathering the dirt, it means these machines need to be maintained regularly. Briggs Equipment technicians have the know-how to service industrial floor cleaning machines such as sweepers, scrubber-dryers and outdoor cleaning machines.
Vehicle mounted forklift trucks, lorry-mounted cranes, platforms, skip loaders and power take offs.
Through Briggs Equipment’s expert technicians or our Asset Maintenance Services (AMS) team, we can service and repair mini diggers, trailers, compressors, pumps, jetters, skid steers, telehandlers, excavators, loading shovels, on board power units and water bowsers.
We have skilled technicians across our engineering and Asset Maintenance Services team who have the knowledge to repair and service agricultural machinery, such as tractors, mowers, reed boats, reed cutters, small plant items, quads, all terrain vehicles, and flails.
We service a diverse range of specialist vehicles, including electric vehicles, steps and cages, golf buggies, milk floats, multi mowers, tow tugs, tow tractors, cable reel trailers, generators and welfare units.
One-off Fixes and Breakdown Solutions
Emergency breakdown support even without a repairs and maintenance plan
Need breakdown support but don’t have a Truck Care plan? No problem. Although we do offer Truck Care and flexible plans for your peace of mind, you don’t have to be a member to receive support from us. If you find yourself in difficulty with a forklift breakdown or your access equipment fails to start, contact us and we’ll send one of our engineers out to get it working again.
Contact our breakdowns and servicing team on 03301 23 98 23
National Coverage Means Quick Responses
Over 600 field-based engineers in the UK and Ireland
With over 600 field-based engineers throughout England, Scotland, Wales and Ireland, we have an engineer close to you. Covering all brands and applications, our guarenteed quick response times ensure a fast, efficient and professional service from a fully trained team of expert engineers.
LOLER Inspections
Putting safety first with Thorough Examinations
We can provide a statutory check of all your equipment to ensure all mechanical parts are compliant and in safe working order. This is what is referred to as a LOLER examination or Thorough Examination.
It is a legal requirement for employers to ensure all lifting equipment meets safety standards and complies with the Lifting Operations and Lifting Equipment Regulations 1998. All lifting equipment should have regular Thorough Examinations.
- Forklifts every 12 months
- Access Equipment every 6 months
Contact our team to book your LOLER inspection.
Forklift Repair Near Me
We provide forklift services anywhere in England, Wales and Scotland
We repair all types of materials handling equipment, including counterbalance forklifts, sideloaders, VNA forklifts, reach trucks,stackers, pallet trucks, order pickers, tugs and more. Whatever the make, model or year, we have expert engineers ready to restore your machine to full working order. We provide first-class service and use genuine OEM parts for best results.
Need a forklift service? We can provide support anywhere in the UK. It doesn’t matter whether you are in London, Edinburgh, Cardiff or Birmingham. Wherever you are, contact us and we’ll get a technician out to you.
Aerial Platform Maintenance
Keep MEWPs safe and reliable with regular maintenance from Briggs
Scissor lifts, cherry pickers (boom lifts), compact crawlers and low-level access platforms – we have the know-how, skills and OEM parts to repair them. Wherever your site is in the UK, from London to Edinburgh, Cardiff to Newcastle, we’ll get an engineer to you. We can provide repairs and maintenance, breakdown solutions, and LOLER inspections for all mobile elevating work platforms (MEWPs).
Keep your aerial work platform reliable and safe with regular maintenance.
Track Service Schedules With BE Portal
Be prepared for upcoming services with our Fleet Management System (FMS)
We provide a single point of contact and regular planned review meetings to ensure we effectively manage your fleet. When a telephone call or face-to-face meeting is not appropriate, the BE Portal – an interactive web based KPI report tool – will enable you to monitor response times, fleet utilisation, first time fix, maintenance schedules and more.
Discover more about the benefits of BE Portal.
FAQs
A repair and maintenance plan can help to save you money by helping your machine last longer and reducing the chances of machine down-time. When a forklift needs repairs, the downtime period can cause your business operations to slow and it can be a challenge to source the right part to fix it quickly. However, with a maintenance plan from us, you can rest-assured that if an unexpected breakdown occurs, we have access to OEM parts and we can quickly get a technician out to you.
Forklifts should be maintained regularly to meet safety standards and should have a LOLER inspection every 12 months. For aerial work platforms, LOLER inspections should be completed every 6 months.
Discover why access equipment and forklift servicing matters.
Yes. We can service your boom lift, scissor lift, vertical mast lift or any other form of access equipment. Not only that, we can also maintain agricultural machinery, warehouse equipment, specialist vehicles and vehicle-mounted lifting equipment.
Our field engineers are spread right across the UK in England, scotland and Wales. This means that wherever you are, we can get a technician out to you quickly.
Maintenance and service plans can be tracked in our BE Portal platform. BE Portal offers telemetry data to make fleet management easy.
Yes. We have the ability to refurbish pre-owned forklifts, access equipment and other types of pre-owned equipment. We also have a diverse range of used equipment for sale.
Case Studies
Supporting Peel Ports’ Sustainability Commitment
Situation In an era where sustainability and environmental consciousness are taking centre stage, businesses are also taking significant strides to align with these global objectives. One such example is Peel Ports, who have recently demonstrated their commitment
Briggs Equipment delivers new equipment to paper specialists
To help improve efficiency and productivity within their warehouse environment, paper manufacturing specialists, Brown Brothers Group have taken delivery a new forklift fleet from Briggs Equipment.
Service support and BE Portal make all the difference for Mereway Group
Luxury kitchen manufacturer, Mereway Group, has taken delivery of 7 Hyster forklift trucks at their Birmingham warehouse hub.
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