Truckcare
- Our national service centre handles over 364,000 inbound calls per year
- We have service centre staff on hand to deal with enquiries nationwide
- 96% first time fix on breakdowns
- 98% fleet uptime for our customers
Service Excellence
Flexible service options for your business
To help remove the fluctuation in your invoicing, this contract offers you a payment plan spread over a 12 month period. Take the total cost of your preventative maintenance as agreed with our Sales Executive then split this into 12 monthly payments for a simple solution.
Just like a typical utility bill, this service solution gives you the “flex” in your monthly servicing rates. A calculation is made on the servicing fee of your fleet which is reviewed every 3 months in a scheduled open book review meeting. This option puts you in control of your finances at all stages, having the visibility and flexibility of your service options with Briggs.
Transfer the responsibility to Briggs with fixed price maintenance. With All in Maintenance (AIM) we take full responsibility of scheduling and planning your servicing schedule and repairs for each piece of equipment at a set monthly rate. This ensures that all legal obligations are adhered to and equipment is operating safely for maximum productivity.
There is no contract, just straight forward support. If you need assistance from time to time with a part or service repair which is too big to handle in house, then Briggs can help here too.
We manage our service and commercial operations from our National Service Centre in Cannock, Staffordshire, with regional depots across the UK. With helpful, knowledgeable people, we give you outstanding levels of customer service.
national service coverage
An enhanced engineering solution
With one of the UK’s largest mobile engineering workforces, over 600 engineers, we have the resource to meet your servicing needs, whatever your size of fleet or application.
Case Studies

Briggs Equipment delivers new equipment to paper specialists
To help improve efficiency and productivity within their warehouse environment, paper manufacturing specialists, Brown Brothers Group have taken delivery a new forklift fleet from Briggs Equipment.

Service support and BE Portal make all the difference for Mereway Group
Luxury kitchen manufacturer, Mereway Group, has taken delivery of 7 Hyster forklift trucks at their Birmingham warehouse hub.

Safety first for Indespension as new livery and lighting installed
Indespension are the UK’s only nationwide trailer supplier for new & used trailers, trailer parts & tow bar fitting. Since 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailer and
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